{"id":16457,"date":"2024-01-12T07:32:29","date_gmt":"2024-01-12T07:32:29","guid":{"rendered":"https:\/\/safephones.ro\/?page_id=16457"},"modified":"2024-05-09T20:02:50","modified_gmt":"2024-05-09T20:02:50","slug":"informatii-retur","status":"publish","type":"page","link":"https:\/\/safephones.ro\/index.php\/informatii-retur\/","title":{"rendered":"informatii retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16457\" class=\"elementor elementor-16457\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ebbabc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"3ebbabc\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02ab9d5\" data-id=\"02ab9d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-860a251 elementor-widget elementor-widget-image\" data-id=\"860a251\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1300\" height=\"271\" src=\"https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-1300x271.png\" class=\"attachment-large size-large wp-image-19488\" alt=\"\" srcset=\"https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-1300x271.png 1300w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-400x84.png 400w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-768x160.png 768w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-1536x321.png 1536w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-860x180.png 860w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-430x90.png 430w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-700x146.png 700w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56-150x31.png 150w, https:\/\/safephones.ro\/wp-content\/uploads\/2024\/05\/Untitled-Design-56.png 1820w\" sizes=\"(max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ec11b74 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"1ec11b74\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-33e661a2\" data-id=\"33e661a2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1dd006 elementor-widget elementor-widget-wd_text_block\" data-id=\"d1dd006\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3 style=\"text-align: center;\">FORMULAR RETURNARE PRODUSE<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f0fd67 elementor-widget elementor-widget-wd_text_block\" data-id=\"34f0fd67\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_2_container\" data-token=\"6c6eddccf65e5987a41a40d9efd33ece\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_pro_form \" id=\"form_retur\" data-token=\"6c6eddccf65e5987a41a40d9efd33ece\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">retur<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"2\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_2\" id=\"frm_hide_fields_2\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"retur\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_2\" name=\"frm_submit_entry_2\" value=\"d3cbc0579d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/16457\" \/><div id=\"frm_field_30_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\n\t<label for=\"field_qh4icy2\" id=\"field_qh4icy2_label\" class=\"frm_primary_label\">Nume\/Prenume\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_qh4icy2\" name=\"item_meta[30]\" value=\"\"  data-reqmsg=\"Nume\/Prenume cannot be blank.\" aria-required=\"true\" data-invmsg=\"Nume\/Prenume is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_32_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\n\t<label for=\"field_29yf4d2\" id=\"field_29yf4d2_label\" class=\"frm_primary_label\">Email\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"email\" id=\"field_29yf4d2\" name=\"item_meta[32]\" value=\"\"  data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_36_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\n\t<label for=\"field_x3e3e\" id=\"field_x3e3e_label\" class=\"frm_primary_label\">Telefon\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"email\" id=\"field_x3e3e\" name=\"item_meta[36]\" value=\"\"  data-reqmsg=\"Telefon cannot be blank.\" aria-required=\"true\" data-invmsg=\"Please enter a valid email address\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_33_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\n\t<label for=\"field_e6lis62\" id=\"field_e6lis62_label\" class=\"frm_primary_label\">Adresa\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_e6lis62\" name=\"item_meta[33]\" value=\"\"  data-reqmsg=\"Adresa cannot be blank.\" aria-required=\"true\" data-invmsg=\"Adresa is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_38_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\n\t<label for=\"field_dao50\" id=\"field_dao50_label\" class=\"frm_primary_label\">Data primirii coletului\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_dao50\" name=\"item_meta[38]\" value=\"\"  data-reqmsg=\"Data primirii coletului cannot be blank.\" aria-required=\"true\" data-invmsg=\"Data primirii coletului is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_39_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\n\t<label for=\"field_3qoku\" id=\"field_3qoku_label\" class=\"frm_primary_label\">Numarul facturii\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_3qoku\" name=\"item_meta[39]\" value=\"\"  data-reqmsg=\"Numarul facturii cannot be blank.\" aria-required=\"true\" data-invmsg=\"Numarul facturii is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_34_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\n\t<label for=\"field_9jv0r12\" id=\"field_9jv0r12_label\" class=\"frm_primary_label\">MOTIVUL RETURULUI\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/label>\n\t<textarea name=\"item_meta[34]\" id=\"field_9jv0r12\" rows=\"5\"  data-reqmsg=\"MOTIVUL RETURULUI cannot be blank.\" aria-required=\"true\" data-invmsg=\"MOTIVUL RETURULUI is invalid\" aria-invalid=\"false\"  ><\/textarea>\n\t\n\t\n<\/div>\n<div id=\"frm_field_40_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first frm_two_col\">\n\t<div  id=\"field_fqzg8_label\" class=\"frm_primary_label\">DORESC:\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\n\t<\/div>\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_fqzg8_label\" role=\"radiogroup\" aria-required=\"true\">\t\t<div class=\"frm_radio\" id=\"frm_radio_40-0\">\t\t\t<label  for=\"field_fqzg8-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[40]\" id=\"field_fqzg8-0\" value=\"INLOCUIREA PRODUSULUI\"\n\t\t data-reqmsg=\"DORESC: cannot be blank.\" data-invmsg=\"DORESC: is invalid\"   \/> INLOCUIREA PRODUSULUI<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_40-1\">\t\t\t<label  for=\"field_fqzg8-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[40]\" id=\"field_fqzg8-1\" value=\"RETURNAREA BANILOR\"\n\t\t data-reqmsg=\"DORESC: cannot be blank.\" data-invmsg=\"DORESC: is invalid\"   \/> RETURNAREA BANILOR<\/label><\/div>\n<\/div>\n\t\n\t\n<\/div>\n<div id=\"frm_field_41_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\n\t<label for=\"field_bvwgv\" id=\"field_bvwgv_label\" class=\"frm_primary_label\">Introduceti CONTUL BANCAR\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\n\t<\/label>\n\t<input type=\"text\" id=\"field_bvwgv\" name=\"item_meta[41]\" value=\"\"  data-invmsg=\"Introduceti CONTUL BANCAR is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_35_container\" class=\"frm_form_field form-field \">\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit\" type=\"submit\"  >Trimite<\/button>\r\n\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_43_container\">\n\t\t\t<label for=\"field_sfd4k\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_sfd4k\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[43]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"ol\/1b+8ucXUsy8\/ccL9AX6H\/e2mpfyACrmmhKuzX7UY=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae7038c elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"ae7038c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01572d5\" data-id=\"01572d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-885d4c6 elementor-widget elementor-widget-wd_text_block\" data-id=\"885d4c6\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Returul se poate face in termen de 14 zile calendaristice de la data cumpararii produsului, in cazul achizitiei din magazin, sau de la data livarii produsului, in cazul achizitiei de pe Safe Phones.ro<\/p><p>CONDITII DE RETUR:<br \/>-Produsul trebuie sa fie returnat in aceeasi stare in care a fost cumparat sau livrat si sa aiba toate componentele, accesoriile si eventualele cadouri de care a fost insotit, inclusiv manuale de utilizare sau certificate de garantie.<br \/>-Este bine de stiut de asemenea ca produsul returnat nu trebuie sa fie protejat de parole, coduri sau mijloace biometrice de autentificare. Asadar, asigura-te ca ai sters orice setari personalizate si ca ai dezactivat orice eventuale conturi pe care le-ai definit, inainte de a returna produsul la magazin sau de a-l preda curierului.<br \/>-Iar daca ai acceptat produsul dupa ce l-ai cumparat, desi acesta prezenta diverse neconformitati si ni-l vei returna in aceeasi conditie, vom presupune ca neconformitatile au fost cauzate de tine. Pentru produsele cumparate din magazin sau de pe SafePhones.ro care iti sunt livrate prin curier, iti oferim gratuit serviciul Verificare Colet.tocmai pentru a evita astfel de neintelegeri. Apeleaza cu incredere la acesta.<\/p><p>Important de retinut! Produsele cumparate de pe SafePhones.ro asupra carora au fost efectuate interventii neautorizate, cele care prezinta urme de uzura sau de folosire excesiva, zgarieturi, ciobituri, lovituri, socuri mecanice sau electrice, produsele carora le lipsesc componente sau accesorii vor fi acceptate la retur doar cu diminuarea valorii initiale din momentul cumpararii (valoarea de depreciere poate fi cuprinsa intre 10% si 95%), in conformitate cu prevederile OUG nr. 34 din 2014.<br \/>Produsele cumparate din magazinul SafePhones, asupra carora au fost efectuate interventii neautorizate, cele care prezinta urme de uzura sau de folosire, zgarieturi, ciobituri, lovituri, socuri mecanice sau electrice,produsele carora le lipsesc componente sau accesorii nu vor fi acceptate la retur!<\/p><p>Evaluare produs returnat<\/p><p>Dupa receptia oricarui retur, SafePhones va face o evaluare a starii produsului, inclusiv in ceea ce priveste componentele si accesoriile acestuia.<br \/>Evaluarea produsului returnat personal de client in magazin se face pe loc, verificand functionalitatea produsului sau natura defectiunii, iar in cazul preluarii returului prin curier, dupa ce produsul ajunge in magazin !<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FORMULAR RETURNARE PRODUSE retur Nume\/Prenume * First Email * Telefon * Adresa * Data primirii coletului * Numarul facturii *<\/p>\n","protected":false},"author":1,"featured_media":16562,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_mbp_gutenberg_autopost":false,"footnotes":""},"class_list":["post-16457","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/pages\/16457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/comments?post=16457"}],"version-history":[{"count":0,"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/pages\/16457\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/media\/16562"}],"wp:attachment":[{"href":"https:\/\/safephones.ro\/index.php\/wp-json\/wp\/v2\/media?parent=16457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}